Control Room Service Overview
EGS Support Services control facility is designed to offer both large and small businesses access to a highly trained team of controllers, able to provide expertise and professional management of security situations without the cost, technology, and human resource associated with an in-house Control Room Service.
Operational 24 hours a day, 365 days per year, our UK based Control Room services include:
- Live Monitoring of all Assignments – Automated scheduling and roster checking, payroll and invoicing, and client access to scheduling systems.
- Message Handling – Telephone answered in your company identity 24 hours per day, confidential hotline and helpdesk
- Smartphone, Tablet or Laptop/PC System Access
- Keyholding & Alarm Response
- Daily Operational Reports – Management information and incident reporting
- Lone Worker Monitoring
- CCTV Monitoring
- Disaster Recovery and Business
- Continuity Protection
Warlies Park House, Horseshoe Hill, Upshire,
Essex, EN9 3SL