Control Room Service Overview

EGS Support Services control facility is designed to offer both large and small businesses access to a highly trained team of controllers, able to provide expertise and professional management of security situations without the cost, technology, and human resource associated with an in-house Control Room Service.

Operational 24 hours a day, 365 days per year, our UK based Control Room services include:

  • Live Monitoring of all Assignments – Automated scheduling and roster checking, payroll and invoicing, and client access to scheduling systems.
  • Message Handling – Telephone answered in your company identity 24 hours per day, confidential hotline and helpdesk
  • Smartphone, Tablet or Laptop/PC System Access
  • Keyholding & Alarm Response
  • Daily Operational Reports – Management information and incident reporting
  • Lone Worker Monitoring
  • CCTV Monitoring
  • Disaster Recovery and Business
  • Continuity Protection



Our Office

Warlies Park House, Horseshoe Hill, Upshire,
Essex, EN9 3SL


Call Us



01992 700935

Company Registration No: 11663425 Address of registered office: Warlies Park House, Horseshoe Hill, Upshire, Waltham Abbey EN9 3SL